Sales Development Representative
About the Role
We are seeking a driven Sales Development Representative (SDR) to fuel our sales pipeline and support revenue growth. This role focuses on generating and qualifying leads, building relationships with prospects, and connecting them with the sales team. The SDR will also represent the company at events, drive networking efforts, and help ensure our sales calendar is consistently filled with high-quality opportunities.This is a quota-carrying role with clear targets tied to lead generation and sales pipeline contribution.
Key Responsibilities
Lead Generation & Outreach- Identify and generate new leads through cold calling, email campaigns, LinkedIn outreach, and networking.
- Respond to inbound lead requests and qualify potential prospects.
- Research accounts, industries, and decision-makers to target outreach effectively.
- Conduct discovery to understand prospect needs and challenges.
- Schedule qualified leads on the sales team’s calendar.
- Maintain accurate lead details, notes, and status updates in the CRM system.
- Attend industry events, trade shows, and networking opportunities to generate leads.
- Represent the company brand professionally and build lasting relationships.
- Meet or exceed lead generation quotas and conversion goals.
- Track and report on outreach activities, lead status, and pipeline progress.
- Provide feedback to sales leadership on prospect trends and market signals.
Required Skills & Qualifications
- 1–3 years of experience in sales development, inside sales, or lead generation (preferably in B2B or IT/managed services).
- Strong communication skills with the ability to engage prospects via phone, email, and in-person.
- Organized, detail-oriented, and capable of managing multiple outreach efforts at once.
- Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and sales engagement tools.
- Self-motivated and target-driven with a results-oriented mindset.
Preferred Qualifications
- Experience representing companies at conferences, networking events, or trade shows.
- Familiarity with managed services, IT consulting, or SaaS environments.
- Exposure to sales methodologies or frameworks (e.g., SPIN, Challenger, MEDDIC).
Who We are...
SmarTek21, founded in 2006, is an innovative digital transformation leader dedicated to empowering organizations through design-led, data-centric solutions. We believe that exceptional user experiences and intelligent data-driven insights are pivotal in shaping the future of business. At the heart of our approach is Design-Led Engineering, where we combine strategic design principles with cutting-edge technology to create tailored solutions that deliver significant business outcomes. Our commitment to accelerating digital transformation includes specialized expertise in Agile DevOps, Data Engineering and analytics, Testing Automation and support, and comprehensive Managed Application and Infrastructure Services. We’ve evolved from our consulting and development roots into a full-spectrum service provider, integrating advanced technologies like Generative AI (GenAI) to facilitate our clients' seamless, transformative digital journeys. A passion unites our dynamic team of technology visionaries and business strategists for innovation and excellence. At SmarTek21, you'll join a collaborative environment dedicated to shaping the digital landscape and driving impactful results for organizations worldwide.
SmarTek21 is committed to fostering a diverse and inclusive environment. We encourage applications from individuals of all backgrounds and experiences.