GenAI Solutions Specialist

Remote

Contracted to Full Time

Delivery

Mid Level

The Role:
The GenAI Solutions Specialist partners with our sales and delivery teams to qualify and scope projects, translating business objectives into technically feasible, implementable solutions using modern technologies platforms and Hyperscaler Cloud providers (Oracle, AWS, GCP, Azure). You will lead technical discovery sessions, architect GenAI-driven solutions, and demonstrate hands-on capability with GenAI tools, delivering compelling demos, Proof-of-concept, and build trusted-advisor relationships with prospects, customers and partner teams throughout the sales cycle.

Key Responsibilities:

Engage with customers to gather business and technical requirements through workshops, white-board sessions, and RFP/RFI responses.
Design and prototype scalable, secure, cost-optimized solutions aligned to customer objectives and industry best practices.
Support the creation of Statements of Work (SOW), effort estimates, and high-level project plans team structure
Deliver hands-on technical presentations, working demos, and proofs-of-concept that clearly articulate value and ROI.
Collaborate with Account Executives to develop win strategies, deal pricing, and proposal content.
Maintain deep practical knowledge of modern and cutting edge services, marketplace solutions with a focus on open source GenAI frameworks and tools.
Familiarity with architecture frameworks such as MLOps, AIOps
Familiarity with GenAI Platform Frameworks and Open Source GenAI Stack Patterns
Familiarity with Hyperscaler & Enterprise GenAI reference architecture
Provide thought leadership and mentorship to internal teams on emerging GenAI capabilities.

Required Skills:

8+ years of hands-on architecture or engineering experience with Cloud services across compute, storage, networking, and security.
5+ years in a pre-sales, sales engineering, or customer-facing consulting role.
Proven track record designing, building and scoping multi-tier solutions for enterprise workloads utilizing GenAI and Cloud providers
Expertise creating Statements of Work, level-of-effort estimates, and migration roadmaps.
Strong presentation and white-boarding skills with C-level and technical audiences.
Background and experience working in the context of a Presales environment with direct involvement in GenAI proof-of-concepts or solution building
Familiarity with AI productivity tools, including use of RAG-based solutions and open sources GenAI tools and LLMs
Bachelor’s degree in Computer Science, Engineering, or related field or equivalent practical experience.
Excellent written and verbal communication skills in English.

Must Have Skills:

Experience developing, customizing or integrating solutions using GenAI tools/concepts. e.g LangChain, vector DBs, custom LLM deployment, prompt engineering, fine tuning
Managed Services Solutions in possibly (Oracle, ServiceNow, Cloud, Snowflake, Databricks)
Experience designing and developing solution using GenAI tools/concepts and open sources
Experience conducting technology maturity assessments with different stakeholders
Exposure to at least one of the following verticals FinServ, Healthcare, Travel & Leisure
Background in modern application architectures (microservices, serverless, event-driven)

Nice to Have:

Multi-cloud exposure
Experience leading proof-of-concepts.
Knowledge of DevSecOps practices, CI/CD pipelines, and automated testing frameworks.
Working knowledge of Jira and other project plan tools
Published blogs, whitepapers, or conference talks on cloud architecture topics
Be able to support the different practices by extending and sharing knowledge

Availability:

Ability to travel 50% of the time.

Who We are...

SmarTek21, founded in 2006, is an innovative digital transformation leader dedicated to empowering organizations through design-led, data-centric solutions. We believe that exceptional user experiences and intelligent data-driven insights are pivotal in shaping the future of business. At the heart of our approach is Design-Led Engineering, where we combine strategic design principles with cutting-edge technology to create tailored solutions that deliver significant business outcomes. Our commitment to accelerating digital transformation includes specialized expertise in Agile DevOps, Data Engineering and analytics, Testing Automation and support, and comprehensive Managed Application and Infrastructure Services. We’ve evolved from our consulting and development roots into a full-spectrum service provider, integrating advanced technologies like Generative AI (GenAI) to facilitate our clients' seamless, transformative digital journeys. A passion unites our dynamic team of technology visionaries and business strategists for innovation and excellence. At SmarTek21, you'll join a collaborative environment dedicated to shaping the digital landscape and driving impactful results for organizations worldwide.

SmarTek21 is committed to fostering a diverse and inclusive environment. We encourage applications from individuals of all backgrounds and experiences.

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Do you have 8+ years of hands-on cloud architecture or engineering experience across AWS, Azure, GCP, or Oracle?*

Do you have 5+ years in a pre-sales, sales engineering, or customer-facing consulting role?*

Have you designed and scoped GenAI solutions for enterprise customers (RAG, LLMs, open-source GenAI tools)?*

Have you authored or co-authored Statements of Work (SOWs) with scope, assumptions, and deliverables?*

Do you have working knowledge of DevSecOps practices, CI/CD pipelines, and security-by-design principles?*

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