• Provide end‑to‑end functional and technical support for Oracle Fusion HCM and Oracle Visual Builder Cloud Service (VBCS), ensuring system stability, performance, and seamless user experience.
• Configure, support, and troubleshoot Oracle Fusion HCM modules including Core HR, Recruiting, Journeys/Talent, Learning, and HCM Security, in alignment with business processes and Oracle best practices.
• Collaborate with business stakeholders to gather and analyse requirements, translate them into Oracle Fusion configurations and VBCS‑based solutions, and deliver scalable, maintainable functionality.
• Develop, support, and maintain HCM reports and data extracts using OTBI, BI Publisher, and HCM Extracts, including integration support for downstream systems.
• Manage and maintain HCM and VBCS security roles, data access controls, and approval hierarchies, ensuring compliance with organizational governance and security policies.
• Troubleshoot application and integration issues across Fusion HCM and VBCS, perform root cause analysis, and implement timely, effective resolutions.
• Perform impact analysis for Oracle quarterly updates, patches, and new feature releases across HCM modules and custom VBCS extensions.
• Execute and coordinate patch testing, regression testing, and validation activities, including documentation of results and remediation actions.
• Prepare and deliver status updates, release readouts, and solution walk‑throughs for stakeholders covering enhancements, defects, and Oracle release changes.
• Support the implementation and adoption of new Oracle Fusion HCM features and VBCS enhancements, ensuring alignment with HR, Talent, and Learning business priorities.
• Work closely with HR, IT, Reporting teams, and external vendors to support integrations, customizations, and cross‑functional dependencies.
• Create and maintain functional and technical documentation, including configuration details, VBCS design artifacts, process flows, test cases, and support guides.
• Ensure adherence to data privacy, security, audit, and compliance standards across Oracle Fusion HCM, VBCS applications, and reporting solutions.

• Proven experience working with Oracle Fusion HCM in both functional and technical support roles, covering end‑to‑end implementation and post‑production support.
• Strong functional expertise across Oracle Fusion HCM modules, including Core HR, Recruiting, Journeys/Talent, Learning, and HCM Security.
• In‑depth understanding of HCM business processes, workflows, approvals, and best practices, with the ability to translate business needs into scalable system solutions.
• Hands‑on experience with HCM configuration, setups, and maintenance, including roles, data access, approvals, and security administration.
• Demonstrated experience designing and supporting workflows, approval rules, and validations across Oracle Fusion HCM and related extensions.
• Strong reporting and analytics skills using OTBI, BI Publisher, and HCM Extracts, including data analysis, extract delivery, and downstream reporting support.
• Experience building and supporting Oracle Visual Builder Cloud Service (VBCS) applications and extensions, including custom UI pages, forms, validations, and integrations for HCM use cases.
• Knowledge of Oracle Fusion integration technologies, including REST/SOAP APIs, HDL, HCM Data Loader, Fast Formulas, and related interface mechanisms.
• Proven ability in issue analysis, debugging, root cause identification, and solution design across HCM modules and custom VBCS components.
• Familiarity with Oracle quarterly update cycles, including feature impact analysis, patch validation, regression testing, and release readiness activities.
• Strong communication skills, with the ability to explain technical and functional concepts clearly to business and non‑technical stakeholders.
• Excellent analytical, problem‑solving, and decision‑making skills, with the ability to manage multiple priorities in a fast‑paced environment.
• Experience working collaboratively with HR, IT, reporting teams, and external vendors to support integrations, enhancements, and operational stability.
• Good to have Oracle HCM Cloud certification

Who We are...

SmarTek21, founded in 2006, is an innovative digital transformation leader dedicated to empowering organizations through design-led, data-centric solutions. We believe that exceptional user experiences and intelligent data-driven insights are pivotal in shaping the future of business. At the heart of our approach is Design-Led Engineering, where we combine strategic design principles with cutting-edge technology to create tailored solutions that deliver significant business outcomes. Our commitment to accelerating digital transformation includes specialized expertise in Agile DevOps, Data Engineering and analytics, Testing Automation and support, and comprehensive Managed Application and Infrastructure Services. We’ve evolved from our consulting and development roots into a full-spectrum service provider, integrating advanced technologies like Generative AI (GenAI) to facilitate our clients' seamless, transformative digital journeys. A passion unites our dynamic team of technology visionaries and business strategists for innovation and excellence. At SmarTek21, you'll join a collaborative environment dedicated to shaping the digital landscape and driving impactful results for organizations worldwide.

SmarTek21 is committed to fostering a diverse and inclusive environment. We encourage applications from individuals of all backgrounds and experiences.