Business Analyst
Key Responsibilities:
- Lead requirements gathering sessions with business and technical stakeholders
- Translate business needs into clear functional and non-functional specifications
- Conduct gap analyses and impact assessments
- Collaborate with Product Owners, Developers, Testers, and Project Managers
- Assist with process mapping, documentation, and optimization
- Support solution design, ensuring alignment with business goals
- Prepare and deliver business cases, reports, and presentations where needed
- Facilitate workshops, stand-ups, and retrospectives as needed
Requirements:
- 3-5 years’ experience as a Business Analyst (ideally in enterprise or client-facing environments)
- Strong experience in Agile and/or hybrid project methodologies
- Excellent communication, facilitation, and stakeholder management skills
- Proficiency in tools like JIRA, Confluence, SAFe (Scaled Agile Framework)
- Experience in writing user stories and acceptance criteria
- Able to work independently and deliver outcomes quickly
Advantage to:
- Domain experience in banking and/or insurance and/or telecoms
- Exposure to UX/UI, data analysis, or integration-heavy environments
- BABOK or CBAP certification
Who We are...
SmarTek21, founded in 2006, is an innovative digital transformation leader dedicated to empowering organizations through design-led, data-centric solutions. We believe that exceptional user experiences and intelligent data-driven insights are pivotal in shaping the future of business. At the heart of our approach is Design-Led Engineering, where we combine strategic design principles with cutting-edge technology to create tailored solutions that deliver significant business outcomes. Our commitment to accelerating digital transformation includes specialized expertise in Agile DevOps, Data Engineering and analytics, Testing Automation and support, and comprehensive Managed Application and Infrastructure Services. We’ve evolved from our consulting and development roots into a full-spectrum service provider, integrating advanced technologies like Generative AI (GenAI) to facilitate our clients' seamless, transformative digital journeys. A passion unites our dynamic team of technology visionaries and business strategists for innovation and excellence. At SmarTek21, you'll join a collaborative environment dedicated to shaping the digital landscape and driving impactful results for organizations worldwide.
SmarTek21 is committed to fostering a diverse and inclusive environment. We encourage applications from individuals of all backgrounds and experiences.